Last updated: 14 July 2026
1. Introduction
Welcome to Notts Appliance Rescue [Adam Cliff T/A] (“we”, “our”, “us”). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and look after your personal data when you visit our website, connect with us on social media, or interact with us directly.
Our website address is: https://nottsappliancerescue.co.uk.
2. The Data We Collect About You
Personal data means any information about an individual from which that person can be identified. We may collect, use, store, and transfer the following types of personal data:
- Identity Data: Includes your first name and last name.
- Contact Data: Includes your email address, telephone number, and any details you provide if you message us.
- Technical Data: Includes your internet protocol (IP) address, browser type and version, time zone setting, and operating system when you visit our website.
- Marketing and Communications Data: Includes your preferences in receiving marketing from us.
3. How We Collect Your Data
We use different methods to collect data from and about you, including:
- Direct Interaction: You may give us your Identity and Contact Data by filling in forms on our website, messaging us on social media, or by corresponding with us by post, phone, or email.
- Automated Technologies: As you interact with our website, we may automatically collect Technical Data about your equipment and browsing patterns.
4. How We Use Your Personal Data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- To respond to your enquiries or messages sent via our contact forms, email, or social media.
- To deliver relevant website content and marketing materials to you.
- To comply with a legal or regulatory obligation.
We do not sell your personal data to any third parties.
5. Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way. We limit access to your personal data to those who have a genuine business need to know.
6. Data Retention
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
7. Your Legal Rights
Under UK data protection laws (UK GDPR), you have rights in relation to your personal data, including the right to:
- Request access to your personal data.
- Request correction or erasure of your personal data.
- Object to or restrict the processing of your personal data.
- Request the transfer of your personal data.
- Withdraw consent at any time where we are relying on consent to process your data.
If you wish to exercise any of these rights, please contact us using the details below.
8. Contact Details
If you have any questions about this privacy policy or our privacy practices, please contact us:
- Full name of legal entity: Notts Appliance Rescue
- Email address:
- Postal address: Sherwood Community Centre, Mansfield Road, Sherwood, Nottingham NG5 3FN
You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance.
